FAQ

Once you choose your PLAN, we will send you a confirmation email.

Place your bucket on your front porch outside of your door or in the designated spot that we agree upon. Do not place your bucket near the street or other trash/recycling bins, as we don’t want them to get picked up by accident! 

Please don’t hesitate to reach out with any further questions at info@neighborhoodcompost.com.

What can I compost?

Follow our compost guide HERE

Where do you service/DEliver?

We are always looking to expand our routes, however, for now we service North Bergen, Guttenberg, Weehawken, West New York, Union City, Hoboken, Edgewater, Palisades Park, Englewood Cliffs, and other towns in South East Bergen County, NJ. Not sure if you residence or business is on the route? Send us an email!

Do I have to be home for your pick up/drop off?

Nope! We do all the work for you! Simply leave your bucket for us by 9 AM on pickup day!

Will my compost smell?

Our 5 gallon bucket comes lined with an eco liner and an airtight seal gamma lid to lock in any smells. Once opened, there’s a possibility of a mild smell, however, it won’t be worse than your current garbage bin.

Will I get fruit flies?

It’s unlikely, but it is possible, especially in the summer months and if you have many fruit scraps. Keep the lid covering the top of the bucket at all times, even if it’s not sealed. In addition, you can store fruit scraps in the refrigerator or freezer until the night before pick up, then move them to the bucket.

What if I forget to leave my bucket outside? 

Email us right away and we can set up a time later that day or the following day to grab your bucket and drop off your vegetables. There is a $15 “circle back” fee. 

What if my bucket is stolen?

We hope this doesn’t happen. There is a $15 replacement fee. 

What if I have too many food scraps for the bucket?

You can request another bucket for $15 and we’re happy to pick up both. If not, you can place the food scraps in an eco liner outside of the bucket for a fee of $6. However, we don’t recommend this, because of pests.

Can I freeze my subscription? 

Yes, you can freeze your subscription for up to one month at a time. If you are gone for one or two weeks, consider letting your neighbor use the service. Please let us know if you’re away on your pickup day so we can notify our driver to skip your house.